greets from Paris.. just had my full headset replaced and the bikeshop wanted to charge me for it on an 8 month-old carbon bike... They claim it is normal wear and tear, I claim something has to be wrong as the bike has just over 1500 miles ... they finally agreed to check with SP and see if the warranty would work. my question is, how often dos a headset have to be replaced?? similar experience anyone? Also previously the crankset came real loose on same bike... Did I buy a Lemon? J
On an S-Works Tarmac, I had a headset completely rusted over and need replacement after 30 days of ownership. I suspect, since you can't see the headset, Specialized goes cheap on that component. At any rate, Specialized did not want to warrant the headset. Said it was normal wear. (Sound familiar?). Then, when they finally agreed to replace the part, they agreed on condition that I paid the bike shop to do the labor -- on a headset that I had already removed! The labor for removing and replacing the headset was going to exceed the cost of a new headset. (I could replace it myself with a lot less time and trouble, but they wanted flat rate.). \n\nNeedless to say, I wasn't happy. I don't ride S-Works / Specialized bikes anymore. Their warranty proved worthless to me.
